Help & Support

We are here to make your stay smooth, comfortable, and memorable.
If you have any questions, booking doubts, or need assistance, our support team is always ready to help you.

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1. Contact Us

📞 Phone Support

For quick help or booking assistance:
+919087884841

📧 Email Support

For queries, issues, or special requests:
greeceinbluefrontoffice@gmail.com

📍 Resort Location

Just 500 meters from Anakkatti Bus Stand, Mannarkkad - Anakkatti Rd, opposite to 2K CITY CINEMAS, Anaikatti, Kerala 678581
Anakkatti – Tamil Nadu/Kerala Border.

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2. Customer Support Timings

• Phone Support: 8:00 AM – 10:00 PM

• Email Support: 24/7 (Replies within 6–12 hours)

• On-Site Assistance: Available round the clock at reception

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3. Booking Assistance

Our team can help you with:

• Room availability

• Price inquiries

• Group booking support

• Date change requests

• Private pool room reservations

• Event space booking

Need help? Call or message us—we’ll guide you step by step.

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4. Frequently Asked Support Topics

👉 Payment & Billing

• 50% advance required for booking

• Balance payable at check-in

• All major UPI, card, and bank transfers accepted

👉 Cancellations & Refunds

• Cancel 48 hours munnadi → 100% refund

• 24 hours ku apram → No refund

• One-time date change allowed (subject to availability)

👉 Resort Facilities

• Santorini blue & white theme rooms

• Barbie theme rooms with kids pool

• Indoor/outdoor games

• Swimming pools

• Multi-cuisine restaurant

• Event & celebration space

If you need help understanding any facility, just reach us anytime.

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5. Emergency Support

For urgent on-site assistance, safety issues, or medical needs:
Contact the Front Desk immediately (Available 24/7).

We ensure quick support for:

• Medical emergencies

• Property-related concerns

• Lost-and-found help

• Room or facility issues

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6. Feedback & Complaints

We value your experience.

• Share feedback directly at reception

• Or email us for complaints or improvement suggestions
  We ensure every concern is addressed professionally and promptly.

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Our Promise

Your comfort and convenience are our top priority.
From the moment you book till the moment you check out, we’re here to support you anytime you need us.